memo© factors
memo© Tool introduces 10 memo© factors describing the main personality traits of students related to intercultural competence and employability. Comparisons of pre-departure and post-return values are used to assess the direct outcomes of the mobility experience and show the real development of students.
The definition of the 10 memo© factors, the most important personality traits, is based on state-of-the-art research and proven by 75 000 students and alumni, 1 000 higher education institutions and 650 employers.

WHAT DOES IT SAY
memo© data does not aim to provide solely an assessment of students’ abilities to interact in different international and unknown contexts, but also to provide an assessment of how well the design and management of study or internship abroad programmes are suited to enhancing students’ employability and intercultural competence. The analysis of the added value produced by mobility programmes must therefore be understood as an assessment of the roles of the home and host institutions in preparing their students for, and guiding them through, their experience abroad.
memo© shows what is happening during student mobility and how students' mind-sets change with regard to intercultural skills and employability-related competences.
memo© FACTORS OF EMPLOYABILITY
Six memo© factor values (Confidence, Curiosity, Decisiveness, Problem-solving, Self-assessment and Tolerance) are combined into the score of "memo© employability".
The Erasmus Impact Study (2014) proved that alumni with a high memo© employability value are more likely to reach managerial positions within a couple of years after graduation and are less threatened by unemployment than those with lower scores.
memo© FACTORS OF INTERCULTURAL COMPETENCE
Six memo© factor values (Adaptability, Curiosity, Position-defending, Self-awareness, Sociability and Tolerance) are combined into "memo© intercultural competence".
The selected factors address aspects of intercultural competence as confirmed by QUEST, a large-scale project over three years conducted by CHE Consult on study adaptability, where related items were applied.
Adaptability
An individual with high values deals well with negative experiences and therefore does not fear possible future setbacks. In the academic context, this goes along with physical well-being and a belief in one’s own ability.
Students with low values on this factor feel exhausted and overwhelmed, which can be accompanied by further symptoms such as sadness, sleeplessness or a certain helplessness. Such students find it hard to find and accept help or support.
Confidence
High values on this factor point to a high degree of self-sufficiency and a strong conviction of one’s own abilities – aspects that may positively impact academic success.
Individuals with high values on this factor may, however, also be inflexible and set in their ways.
Low values show doubt about one’s own abilities and perseverance, which might be grounded in negative experiences or insecurity.
Curiosity
High values on this factor indicate that a person is not only open to new experiences but seeks them actively. This also applies to new academic challenges.
Low values hint at an altogether more reluctant attitude towards new experiences and a greater appreciation of what is familiar.
Decisiveness
High values point to an active and decisive individual, who may have a critical attitude toward the content of his or her study programme.
Low values suggest that the individual is more likely to reconsider his or her decisions to accommodate the opinion of others.
Position-defending
High values characterize an individual who engages easily in and enjoys discussions, feels passionately about things and also does not hesitate to voice his or her opinion in an academic environment.
An individual with low values keeps his/her opinions to him/herself, not only because of less strong conviction but also in order to avoid confrontation. Such an individual is more hesitant to engage in discussions in seminars.
Problem-solving
High values reflect a “problem-solver” who does not like to delve into the insoluble aspects of a task but focuses on the doable, and also likes a challenge. Such individuals may either be very pragmatic in their approach to academic education, considering it as a means to solve practical problems, or else very theory-oriented in that they are attracted to problem-solving as an academic exercise.
Low values reflect an individual who is well aware of problems or problematic aspects of a situation and might be more concerned with identifying the problem than with solving it. Accordingly, such an individual would be less goal-oriented and may have an altogether less future-oriented perspective on things.
Self-assessment
High values on this factor indicate that a person knows his or her strengths and weaknesses. This good self-assessment not only leads to a more relaxed relationship to other people or new demands, but also might prevent disappointment with the higher education institution.
Low values, on the other hand, suggest an altogether higher stress level that can be caused by a misjudgement of one’s own abilities, accompanied by difficulty understanding the demands and requirements of the study programme.
Self-awareness
High values indicate that the person is convinced that he or she can influence the outcome of their ambitions and efforts (such as study results), and that these are not a matter of luck or coincidence. This perspective is accompanied by a high self-awareness and a good assessment of what is expected.
Low values not only suggest that a person does not feel that he or she really can make a difference with respect to the outcome of a certain task or situation, but they also feel a certain ambiguity about the demands and conditions of the task or situation.
Sociability
High values refer to an individual who not only likes to socialize, but who does not cope well with being alone. For these individuals, an active social life coincides with emotional well-being.
Low values show a person who does not like to mingle, but is better able to deal with negative feelings such as rejection and is less concerned about the opinions of others.
Tolerance
High values on this factor mean that a person is able to tolerate the behaviour and values of other people without compromising his or her own values.
Low values mean that a person feels very uncomfortable if confronted with other people’s different values and ways of life. Such individuals may espouse a more traditional view of things, based on their own perspective and experience as influenced by family, society and established norms and values. Deviation from what is conceived of as “normal” is perceived as threatening or at least discomforting.